Reference

How 365 raja Protects Your Account & Data

Q: Can I dispute a deposit or withdrawal?

Yes. Report disputed transactions to support@365raja.xyz within 30 days of the transaction date. Include your account ID, transaction ID and payment method. We investigate and respond within seven business days, where local law permits.

We've built clear account terms, data security practices and withdrawal verification steps so you know exactly what happens when you register, deposit and cash out.

Account security verified on loginEncrypted deposit & withdrawal flowData retention & account closure policy

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Our Legal Framework – What You Need to Know

365 raja Service availability depends on jurisdiction. Users are responsible for checking local law before access.

365 raja operates according to the terms you accept when you open your account. Your account belongs to you; we don't share your deposit history, game activity or personal details with third parties except where local law permits. Deposits made via DANA, OVO, GoPay and QRIS

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are treated as account funds and held until withdrawal. Withdrawals depend on your account status, ID verification and payment method; processing time typically runs 1-3 business days depending on your bank. Account closure is permanent—once deleted, your account and all transaction records cannot be restored. Disputed
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transactions are reviewed within seven business days; contact support with your transaction ID and deposit method for help.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET HELP WITH LEGAL QUESTIONS

How to Reach Us About Policy & Terms

Team online

Live Chat

Open the chat widget inside your account lobby during support hours. We respond to legal and account-access questions in English, typically within 15 minutes during peak hours.

Email Support

Send queries about terms, data requests or account disputes to [email protected]. Include your account ID and payment method; we reply within one business day.

Account Settings

Visit the Legal & Privacy section in your account dashboard to download your full terms, view data retention schedules and request account closure or data export.

DATA & SECURITY STANDARDS

How We Handle Your Information

Encryption & Storage

Your password, deposit details and game activity are encrypted in transit and at rest. We store your data only as long as your account is active; after closure, records are archived for seven years to meet audit requirements.

ID Verification

Before your first withdrawal, we verify your identity via government ID or bank statement. This prevents fraud and ensures payouts reach the correct account holder.

Payment Security

DANA, OVO, GoPay and QRIS transactions are processed through encrypted gateways. We never store your full payment credentials; each deposit is tokenized and verified server-side.

Cookie & Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby. You can disable non-essential cookies in your browser settings without losing account access.

Data Requests & Changes

Request a copy of your data, correct an error or delete your account via the Account Settings page. We process requests within 14 days and confirm changes via email.

Dispute & Escalation

If you believe a transaction was unauthorized or your data has been misused, email [email protected] with full details. Disputes are reviewed by our legal team and escalated where local law permits.

Legal Questions – Answered

Account closure is permanent. Any remaining balance is withdrawn to your registered payment method within three business days. Your game history is archived but not accessible after closure. If you reopen an account later, it's treated as a new registration.

We retain active account data (name, ID, deposit history) for as long as your account exists. After closure, data is archived for seven years for legal and tax compliance, then deleted. You can request early deletion via Account Settings.

Yes. Report disputed transactions to [email protected] within 30 days of the transaction date. Include your account ID, transaction ID and payment method. We investigate and respond within seven business days, where local law permits.

All deposits are encrypted end-to-end and verified by the payment provider before reaching your account. We never store your full payment details; each transaction is tokenized. Deposits typically clear in under a minute.

Account eligibility depends on local law. You must verify your identity and confirm you meet the age requirement for your region when you register. Accounts that fail verification are suspended pending document review.

No, we don't sell or share your personal data. We share transaction details with payment providers and your bank only to process deposits and withdrawals. Law enforcement requests are honored where local law permits.

Visit Account Settings and select Legal & Privacy. Choose 'Download My Data' to receive a full export, or 'Request Deletion' to close your account. Requests are processed within 14 days and confirmed by email.

How 365 raja Protects Your Account & Data

How to Reach Us About Policy & Terms

Live Chat

Email Support

Account Settings

How We Handle Your Information

Encryption & Storage

ID Verification

Payment Security

Cookie & Tracking Policy

Data Requests & Changes

Dispute & Escalation

Legal Questions – Answered

01 What happens to my account if I close it?

02 How long does 365 raja keep my personal data?

03 Can I dispute a deposit or withdrawal?

04 Is my deposit via DANA, OVO, GoPay or QRIS safe?

05 What's the legal age to open a 365 raja account?

06 Do you share my account data with third parties?

07 How do I export or delete my data?

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